Testimonials
"We would recommend Pacific Stone without hesitation. The granite selection was the best seen anywhere. We have had many tradespeople in our house and everyone who has seen our counters and fireplace cooments on the artistic pattern and excellent work." - Linda
"Not only did they pay close attention to every detail of the installation - they asked, listened and delivered the highest caliber of customer service that anyone could possibly ever ask for. The house was in perfect condition when they left. They treated our new hardwood floors and the entire property as though it were their own." - Mikki
Our Stone - Caring Instructions
Click Here For A Printable Version Of How To Care For Your Stone.
Natural Stone is an excellent investment adding many years of beauty and enjoyment when properly cared for. The following are some simple precautions we recommend to insure your stone remains as beautiful as the day it is installed.
Natural stone has been formed over millions of years. Although we usually think of stone as being "hard", it is a porous material that can absorb spills and stains if left untreated. Sealing your stone with a quality sealer will prevent most spills from damaging your investment. This should be done every 2-5 years, depending on the "wear & tear" of your surface. Sealing can easily be done at home with product we carry at Pacific. Please call us anytime for helpful, friendly advice!
Once sealed properly, your stone is protected against most everyday dirt and spills. Proper cleaning with our specially formulated products designed specifically for natural stone will help the sealant last longer, and keep your stone protected for years and years of enjoyment!
Keeping your stone free of dust and dirt will minimize scratches and wear-patterns that can develop from the everyday use of some natural stone such as marble and limestone. Sweep and dust all natural stone surfaces regularly. DIAMONDS AND OTHER GRANITE (including sand) WILL SCRATCH ALL NATURAL STONE.
Clean your natural stone on a regular basis with warm water and a clean, non-abrasive cloth, sponge, or mop. In addition, using a neutral cleaner specifically formulated for natural stone will help remove soils that normal dusting or damp mopping leave behind. At Pacific Stone, we carry a natural stone cleaner and highly recommend it to protect your investment and to keep your stone looking as beautiful as the day it was installed! Please check out Stone Tech Pro for professional soultions to keep your stone beautiful.
Do not use general purpose cleaners or you may damage your stone or the sealer applied. Do not use products that contain lemon, vinegar, or other acids as these may etch the stone surface and damage the polish. Do not use scouring powders or creams; these products contain abrasives that may scratch the surface. Products such as CLR or those that contain bleach should not be used to clean your stone surfaces.
After regular use, your marble countertop will develop its own unique personality since is it especially susceptible to acquiring a patina, in which light spots, streaks or rings that can be felt by hand will develop. This is one of the effects of usage and cannot be undone without the surface being refinished.
If you have a stain in your surface that you are able to identify as having an oil base (from foods like salad and cooking oils or butter), you may be able to remove the stain with an extractor. Please contact us for further information.
Do's and Don'ts
DO use coasters under glasses, especially if the beverage contains alcohol or citrus juices.
DO use trivets or mats under hot dishes or cookware. Your countertop can take the heat, but your sealant may become dull in the area exposed to the direct heat.
DO dust countertops, islands, vanities and floors frequently.
DO blot up spills immediately to minimize permanent damage to the stone.
DO clean surfaces by wiping with clean water or using a specialized cleaner specifically formulated for natural stone surfaces.
DON'T use vinegar, bleach, bleach-based products, CLR, ammonia or other general purpose cleaners.
DON'T use cleaners that contain acid such as bathroom cleaners, grout cleaners, or tub and tile cleaners.
DON'T use abrasive cleaners such as dry cleansers or soft cleansers.
We hope you find this information helpful. Please e-mail or call us if you have any questions or concerns. We will be more than pleased to speak with you over the phone to discuss your individual needs at 403-238-1100.